Contact PepKey
Questions about your listing, press, partnerships, or the directory? Reach us directly — we keep the contact path simple and professional.
Media
Providers
Partnerships
Support
Fastest way to reach us
Email [email protected] for general questions, provider support, and partnership inquiries.
Press
Journalists can use [email protected] for media requests and interview scheduling.
General
Questions, partnership ideas, or account help: [email protected]
Press
Media inquiries and interview requests: [email protected]
Providers
Listing, claim, billing, and score questions: [email protected]
Hours
We respond as quickly as possible during business hours.
Common Provider Questions
Before emailing, check if your question is covered here:
- My score seems wrong — Email [email protected] with your NPI and a brief explanation. Paid members receive formal appeals.
- I want to claim my listing — Use the self-service Claim Your Listing flow. Takes ~5 minutes.
- I want to list my practice — Visit the List Your Practice page to get started.
- I have a billing question — Email [email protected] with your account email.
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